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Common questions
Answers to the questions we hear most before a first collection.
- You contact us, we confirm the volume and location, and we schedule a time that suits your operation. On the day, our driver arrives with a pump truck, transfers the oil from your container or tank directly into our vehicle, and gives you documentation confirming the volume collected and how it will be processed. The whole visit is typically quick and straightforward.
You contact us, we confirm the volume and location, and we schedule a time that suits your operation. On the day, our driver arrives with a pump truck, transfers the oil from your container or tank directly into our vehicle, and gives you documentation confirming the volume collected and how it will be processed. The whole visit is typically quick and straightforward.
- Yes, for volumes of 400 litres or more. If you have at least 400 litres of used oil ready for collection, we collect it at no charge. For smaller volumes, a standard collection fee applies. Call us and we will tell you what applies to your situation.
Yes, for volumes of 400 litres or more. If you have at least 400 litres of used oil ready for collection, we collect it at no charge. For smaller volumes, a standard collection fee applies. Call us and we will tell you what applies to your situation.
- We collect most types of used mineral oil: engine oil, hydraulic oil, gear oil, and transmission fluid. We do not accept oil mixed with coolant, water, or solvents, as this contaminates the oil and affects its value as a recyclable fuel. If you are not sure, give us a call.
We collect most types of used mineral oil: engine oil, hydraulic oil, gear oil, and transmission fluid. We do not accept oil mixed with coolant, water, or solvents, as this contaminates the oil and affects its value as a recyclable fuel. If you are not sure, give us a call.
- The economics work out because recovered oil has value as a fuel source for glasshouse heating. Larger volumes make the collection worth the trip. Smaller volumes cost more to handle relative to the value we recover, so we charge a fee to cover our costs.
The economics work out because recovered oil has value as a fuel source for glasshouse heating. Larger volumes make the collection worth the trip. Smaller volumes cost more to handle relative to the value we recover, so we charge a fee to cover our costs.
- Keep used oil in a sealed container or tank, away from rainwater and other liquids. A dedicated oil drum or IBC (intermediate bulk container) works well. Do not mix oil with coolant, water, antifreeze, or any other liquid. Keep a lid on it and store it in a contained area in case of spills.
Keep used oil in a sealed container or tank, away from rainwater and other liquids. A dedicated oil drum or IBC (intermediate bulk container) works well. Do not mix oil with coolant, water, antifreeze, or any other liquid. Keep a lid on it and store it in a contained area in case of spills.
- Fees for volumes under 400 litres depend on the volume and your location. Call us on 027 289 8174 and we will give you a straight answer.
Fees for volumes under 400 litres depend on the volume and your location. Call us on 027 289 8174 and we will give you a straight answer.
- We aim to schedule collections within a few business days, depending on your location and the volume involved. For urgent situations, call us directly on 027 289 8174 and we will do our best.
We aim to schedule collections within a few business days, depending on your location and the volume involved. For urgent situations, call us directly on 027 289 8174 and we will do our best.
- Yes. Interceptor cleaning, sludge disposal, and other vacuum truck services are charged based on the job. Call us to discuss your requirements and we will give you a quote.
Yes. Interceptor cleaning, sludge disposal, and other vacuum truck services are charged based on the job. Call us to discuss your requirements and we will give you a quote.
- Yes. If you generate oil regularly, we can set up a scheduled collection run to suit your operation. This works well for workshops and fleets that accumulate oil on a predictable cycle. Call us to discuss a schedule.
Yes. If you generate oil regularly, we can set up a scheduled collection run to suit your operation. This works well for workshops and fleets that accumulate oil on a predictable cycle. Call us to discuss a schedule.
- The main factors are volume, your location relative to our routes, and how often we need to collect. Larger volumes that meet the free threshold cost you nothing. Smaller volumes or sites that are further off our regular routes may attract a fee. If your site generates oil regularly, setting up a scheduled run often brings the cost down.
The main factors are volume, your location relative to our routes, and how often we need to collect. Larger volumes that meet the free threshold cost you nothing. Smaller volumes or sites that are further off our regular routes may attract a fee. If your site generates oil regularly, setting up a scheduled run often brings the cost down.
- We issue invoices by email as a PDF. The invoice shows the date of collection, volume collected, and any charges. If you need a specific format for your accounts system, let us know when you book and we will do our best to accommodate it.
We issue invoices by email as a PDF. The invoice shows the date of collection, volume collected, and any charges. If you need a specific format for your accounts system, let us know when you book and we will do our best to accommodate it.
- Containers and tanks can be arranged subject to volumes. Most of our customers store used oil in their own drums, IBCs, or bulk tanks that our truck pumps directly from. If your site generates enough volume to justify it, give us a call on 027 289 8174 and we will work through what setup makes sense.
Containers and tanks can be arranged subject to volumes. Most of our customers store used oil in their own drums, IBCs, or bulk tanks that our truck pumps directly from. If your site generates enough volume to justify it, give us a call on 027 289 8174 and we will work through what setup makes sense.
- We do not collect plastic oil containers as part of our service. Empty HDPE containers. 1 litre, 4 litre, 20 litre oil bottles. Can be accepted at most council resource recovery centres if rinsed out. Some specialist recyclers also accept them. Check your local council website for the nearest facility. The main thing is not to put them in general rubbish with residual oil still inside.
We do not collect plastic oil containers as part of our service. Empty HDPE containers. 1 litre, 4 litre, 20 litre oil bottles. Can be accepted at most council resource recovery centres if rinsed out. Some specialist recyclers also accept them. Check your local council website for the nearest facility. The main thing is not to put them in general rubbish with residual oil still inside.
- We do not collect oily rags, absorbent pads, or spill kit materials. These are a separate waste stream from liquid oil and need to go to a licensed hazardous waste contractor. Your local council or the Business Waste website will have options in your area.
We do not collect oily rags, absorbent pads, or spill kit materials. These are a separate waste stream from liquid oil and need to go to a licensed hazardous waste contractor. Your local council or the Business Waste website will have options in your area.
- AGB Solutions does not collect used cooking oil. We collect used mineral oil. Engine, hydraulic, gear, and transmission oils. From workshops, fleets, and factories. For mineral oil volumes of 400 litres or more, collection is free. Smaller volumes attract a standard fee.
AGB Solutions does not collect used cooking oil. We collect used mineral oil. Engine, hydraulic, gear, and transmission oils. From workshops, fleets, and factories. For mineral oil volumes of 400 litres or more, collection is free. Smaller volumes attract a standard fee.
Used cooking oil from commercial kitchens is a separate waste stream handled by dedicated UCO collectors in New Zealand, who often collect free of charge because the oil is processed into biodiesel. If you are unsure which stream your oil belongs to, call us on 027 289 8174 and we will point you in the right direction.